Product Notices

Vax - 18m Extension Cord + Vax Backpack Vacuum (VXCB-01)

The 18m orange extension cord can arc internally if the conductors break resulting in overheating and sparking.

Identification    

18m Orange Extension Cord Sold With a Vax Bagged Backpack Vacuum Cleaner

Model Number: VXCB-01

Sold approximately: 1st July 2018 – 18th March 2026

View Product Recall Notice
Defect     The 18m orange extension cord can arc internally if the conductors break resulting in overheating and sparking. This poses a risk of serious injuries or death, and damage to property.
Hazards    

Risk of serious injury from burns or property damage if the extension cord overheats or sparks. Incidents resulting in injury have occurred.
Action Required   Stop using the 18m orange extension cord immediately and remove it from the Vax bagged backpack vacuum.

Contact Techtronic Industries for more information and instructions on how to destroy the cord and receive a voucher to purchase a replacement cord. 

Do not return the cord to your place of purchase.

The Vax Bagged backpack vacuum cleaner unit is not being recalled and can be used without the 18m extension cord.

Please Note: only the extension cord is being recalled, the Vax Bagged backpack vacuum cleaner unit is not being recalled. The extension cord was not sold separately.
Contact

Techtronic Industries Australia Pty Ltd
Call: 1300 859 017
Email: customerservice@ttibrands.com.au 
Visit: https://www.vax.com.au/safety-notifications 

For more information, please click here. 

 

Panasonic - Smart Pet Feeder (CP-JNF01FW) & Smart Water Fountain (CP-JNW01FW) Power Adaptors

The Smart Pet Feeder (CP-JNF01FW) & Smart Water Fountain (CP-JNW01FW) have potential risk that the Power Adaptor plug may break apart and expose live parts.

Identification     Panasonic Power Adaptor Model Number: PS06H50K1000AD with
Batch Numbers: 2320, 2322 & 2401
Sold approximately 17th August 2023 – 8th November 2024
Defect     Potential risk that the Power Adaptor plug may break apart and expose live parts. This poses a risk of serious injuries or death, and damage to property.
Hazards     Risk of electric shock or serious Injury.
Action Required   Stop using the product immediately, switch off at the power point and then check the product for the affected part number and batch number. If the product has the affected part number and batch number, then please contact Panasonic Australia by telephone or email with the details to organise a free of charge replacement Power Adaptor and to organise to return the recalled Power Adaptor.
Contact Please direct all calls and queries concerning this recall to Panasonic Australia Pty Ltd on Phone: 1800 062 255 (Toll-Free), email: ccc@panasonic.mailus.com.au or webform: https://au.panasonic.com.au/support/contact-us 

For more information, please click here. 

 

Beefeater - Fridges (BS28200 & BS28130 Beverage Chillers)

The BS28200 & BS28130 refrigerator may have a fault which can cause it to catch on fire. This poses a risk of serious injuries or death, and damage to property.

Identification     Model Numbers: BS28200 & BS28130.
Serial Number ranges: 72900000 to 95299999, and 00100000 to 04599999 only.
Certificate number SGS/180357, OTR200146, OTR200271.
Sold approximately July 2017 – November 2021 (Manufactured July 2017 - November 2020)
Defect     The refrigerator may have a fault which can cause it to catch on fire. This poses a risk of serious injuries or death, and damage to property.
Hazards     There have been multiple fires in these refrigerators causing property damage and injury
Action Required   Turn the refrigerator off immediately and unplug it from the electricity supply. Contact Electrolux to arrange for a full refund.
Contact Contact Electrolux Home Products toll-free number 1800 001 218 between 8am and 7pm AEST Mon-Fri or email productrecall@electrolux.com  or visit www.beefeaterbbq.com/en-au/support-page/product-recall/ 

For more information, please click here. 

 

Bissell - Cordless Wet Dry Vacuum Floor Cleaners (Models 2582H and 2588F)

Bissell advise they have recalled their Cordless Wet Dry Vacuum Floor Cleaners (model numbers 2582H and 2588F). This is due to an electrical safety issue where some circuit boards in the battery may overheat and catch fire, with a risk of fire or burns. 

Identification     Cordless wet/dry combination vacuum floor cleaners (model numbers 2582H and 2588F). Model numbers can be found on the rating label behind the water tank. You need to remove the water tank to see the rating label.
Recalled models were sold between 1 June 2019 and 30 September 2022.
Defect     In rare instances, some battery management circuit boards may be susceptible to localized hot spots. 
Hazards     Risk of overheating and possible risk of fire.
Action Required  
  1. Stop using your cordless wet/dry vacuum floor cleaner immediately and check the rating label to see if it is a recalled model.
  2. If it is a recalled model, stop using the product, remove it from the charging base and unplug the base.
  3. Register your details at https://bissell.com.au/pages/recall  to receive a replacement.
  4. Bissell will send a pre-paid Australia Post label to you to return the handle to Bissell for verification.
  5. Responsibly dispose of your recalled model. Contact your local council or visit https://recyclingnearyou.com.au/ for information about e-waste disposal services for products containing batteries in your area. Do not put battery or electrical products in your recycling or waste bins. 
Contact Follow the actions required for replacement. Please call our Product Recall hotline on 1300 393 035 should you have any further questions.

For more information, please click here. 

 

Sunbeam - Aeroglide Rapid SR6370 Iron

Sunbeam advise that they have identified a limited batch of Aeroglide Rapid SR6370 Steam irons IPN 665886 that don't meet Australian Safety standard 60335.2.3.

Identification     Aeroglide Rapid model number SR6370, type 1128 2000 – 2400W, and the date code 5216.
Defect     This is an isolated issue that effects a small number of irons sold from 11th Jan - 30th June 2017.
Hazards     Did not meet quality and safety standards.
Action Required   Stop using the machine, and return the product to Sunbeam for a full refund or a higher valued product replacement.
Contact Please contact Sunbeam Consumer Service on 1300 138 774, Monday-Thursday 8:30am-5pm AEST, and Friday 9:30am-5pm AEST.

For more information, please click here.

 

Breville - Fast Slow Cooker

In 2016 the BPR200 Fast Slow Cooker was recalled due to a product safety concern related to its Lid Gasket.

Identification     Units sold between October 2010 and 2015 through electrical retailers and department stores nationally.
Production date code (PDC) 1034 - 1511 inclusive of the production date can be found within the rating label. The rating label is located on the back of the unit.
Only BPR200 units with a white silicone lid gasket are affected.
Defect     People have been injured because pressure has built up and released unexpectedly when the white lid gasket has been inserted in the wrong orientation, and contrary to the instructions manual.
Hazards     Scalding - incorrect fitting of the supplied white lid gasket may result in release of hot liquids.
Action Required  

Customers can continue to use the appliance safely by following these easy instructions:

Check that the lid gasket is installed correctly before each use. Instructions are provided in the appliance instruction manual and can also be found at www.breville.com.au/recall.
Do not lean across the vent while depressurising.
Do not force the appliance open. After depressurising, it should be possible to open the appliance using one hand.
Do not move the appliance when under pressure.
Contact Consumers should contact Breville on 1300 727 424 (8.30am - 5pm AEST, Mon - Fri), email recall@breville.com.au or visit www.breville.com.au/recall to arrange a new lid gasket kit which will be sent by Breville, free of charge.

For more information, please click here. 

 

Kenwood - Food Processor

A quality issue has been identified that impacts Kenwood Food Processor Models FPM800 and FPM810 regarding the "Julienne" disc. 

Identification     Kenwood have issued a recall for Food Processor models FPM800 and FPM810 manufactured from January 2019 through December 2021 that include the affected "Julienne" disc.
Defect     The "Julienne" disc may detach. This is an isolated issue and no other discs or food processors are affected. 
Hazards     Potential ingestion risk. 
Action Required  

We ask customers to stop using the "Julienne" disc and register through the Kenwood website for a  free replacement disc.

Registration and additional information is available at juliennedisc.kenwoodworld.com  
Contact For further information contact Kenwood customer support on +61 280 152 479 or visit the customer support section of the website www.kenwoodworld.com 

For more information, please click here.